Stain removal procedures

For Stainproof Miracle Fibre carpets, consult the Stainproof Miracle Fibre Guide.

Prompt action is important to prevent a spillage from penetrating the pile fibres and becoming permanent. It is advisable to have spot and stain removal products and equipment on hand for immediate use.

If the nature of the spill is unknown, start with clean warm water or a mild crystallising carpet cleaning shampoo. If the stain persists, a specialised spot cleaning product should be used. Cleaning products should be checked for colour fastness on a hidden area of the carpet.

Step 1

• Remove any excess spillage immediately.
• Solids should be removed by scraping towards the centre
  of the stain with a spoon or palette knife, preventing the substance from spreading.
• Liquids should be blotted up thoroughly using white tissues
  or paper towels, pressing them down into the backing.

Step 2

• Determine exactly what has been spilt.
• Apply the appropriate shampoo or chemicals in small quantities to avoid overwetting the carpet.
• Work the stain from the edge inwards to prevent it spreading. Blot the carpet pile, rather than rubbing it.
• Rinse the treated area with clean water afterwards and avoid walking on the damp area, as this can cause quick resoiling.